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Our colleague Pia Sanchez discusses key issues for employers to consider to ensure good performance management and minimise the risk of discrimination and other employment claims, in this short video.

The recent case of Ms Liebenberg v DS Smith Packaging Limited is a helpful case for employers to follow when confronted with performance issues involving poor ‘soft skills,’ such as an uncollaborative approach to working with colleagues and a ‘dictatorial’ style of management. It illustrates that a good performance process must include the following:

1.Clear and focused targets
2. Concerns raised promptly as they arise
3. Honest and balanced feedbacK
4. The employee should be given a fair chance to improve
5. A good paper trail documenting the performance issues raised and any support provided to the employee

If you would like to discuss any of these issues further or for guidance on your specific rights, responsibilities and potential liabilities please contact Senior Consultant Pia Sanchez who specialises in employment law issues for multinational employers and senior executives.   If you like this video, please do share with your colleagues and contacts.